The purpose of this policy is to explain how Family Funerals collects, protects, and uses personal data. Family Funerals is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does Family Funerals Collect?
Family Funerals needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Family Funerals also has access to personal data that is generated over the Network utilised by Family Funerals services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Family Funerals may also collect financial information about Family Funerals customers and end users from third parties to enable Family Funerals to assess its risks in granting credit terms and contact information about organisations Family Funerals considers may be interested in Family Funerals products and services.
3. How Does Family Funerals Obtain Personal Data?
Family Funerals obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Family Funerals website); from third party list brokers; from resellers who pass on personal data to Family Funerals about end users; and directly from the Network utilised by Family Funerals services.
4. How Does Family Funerals Use The Personal Data It Holds?
4.1 Providing and Improving the Family Funerals Service
Most of Family Funerals’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Family Funerals may also use personal data to improve on the level and type of service Family Funerals offers to its customers. As part of this interest in improving the service provided Family Funerals may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Family Funerals may from time to time inform its customers, end users and potential customers about Family Funerals and Family Funerals affiliate products and services and other information Family Funerals feels may be of interest.
Customers and other recipients of information from Family Funerals may indicate at the time they first place an order with Family Funerals whether or not they wish to receive such information or at any later time by simply contacting Family Funerals as indicated in paragraph 9 below.
5. To Whom Does Family Funerals Disclose Personal Data?
As a general rule, Family Funerals does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Family Funerals is under an obligation by law to disclose personal data or where Family Funerals has contracted with third parties to assist in providing services to Family Funerals customers such as for delivery, installation and systems support services.
6. How Does Family Funerals Protect the Personal Data it Holds?
Family Funerals takes customer confidentiality and security very seriously. Family Funerals has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Family Funerals. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Family Funerals will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.
7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Family Funerals specific rights to access and rectify personal data held about them. These include the right to:
obtain from Family Funerals, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Family Funerals regarding promotions or new products and services.
8. Contact Details
If any individual wishes to contact Family Funerals regarding the personal data held about them or has any other question about Family Funerals’s data privacy procedures, they should direct an email to info@Family Funerals-ipswich.co.uk.
9. Policy Updates
As part of Family Funerals’s commitment to compliance with data privacy requirements, and to reflect changes in Family Funerals’s operating procedures, Family Funerals may update the terms of this policy from time to time and will post the revised policy on this page.
Our sites use some unobtrusive cookies to store information on your computer.
Some cookies on these sites are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.
How to remove cookies
Alternatively, you may wish to visit www.aboutcookies.org which contains information on how to do this on the most popular browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of Family Funerals website.
List of Main Cookies Used:
Some anonymous log-file information that is collected automatically:
– Your IP address
– Your browser and operating system
– The date and time of your visit
– The pages you request
– If you followed a link to our sites, the previous web site visited
This information is used to analyse overall patterns of web site use
By visiting our sites you agree to Cookies being used.